Ecommerce Customer Service Uplift
Zcoder's Ecommerce Customer Service Uplift is a one-time service that improves how your team handles customer support. We evaluate your ticketing system to find gaps, customize workflows to fit your team, migrate your data if you switch tools, and put cost-saving strategies in place.
What's included
- Evaluation of your ticketing system and support gaps
- Workflow customization for your team
- Data migration to a new helpdesk
- Cost-saving strategies to reduce support overhead
Who it's for
Ecommerce brands whose support inbox is growing faster than the team, or who are moving to a new helpdesk and want the switch done right.
Pricing
Sign in or create a free account to see pricing. Questions first? Contact Zcoder.
Frequently asked questions
What is a helpdesk for ecommerce?
A helpdesk such as Gorgias, Zendesk or Re:amaze pulls customer emails, chats and social messages into one queue and links them to Shopify order data, so agents can answer without switching between tabs.
Can you help us move to a new helpdesk?
Yes. Data migration is part of the service, alongside workflow customization.
How do I see pricing?
Sign in or create a free Zcoder account to see pricing for this service.
